Privacy Policy

1. Who we are

Freeslot (“Freeslot,” “we,” “us,” or “our”) provides online scheduling tools that turn calendar availability into booking pages. Our product and marketing site are available at freeslot.me and related subdomains.

For privacy questions, email notifications@freeslot.me. Our office address is listed in Contact below.

2. What this covers

This Privacy Policy applies to the Freeslot website, application, booking pages, embeds, and related services (together, the “Service”). It does not govern third-party sites or apps you connect or visit through the Service, such as Google Calendar, Microsoft Outlook / Office 365, Zoho Calendar, or payment providers — those have their own policies.

3. Information we collect

Depending on how you use Freeslot, we may process:

Account and workspace information

When you create an account or join a team, we collect details such as name, email address, password or authentication credentials, timezone, workspace or page settings, branding preferences, and plan or billing status.

Booking and guest information

When someone books through a Freeslot page, we collect the details needed to create and manage that booking — typically guest name, email, selected date and time, timezone, optional phone or notes, and status (confirmed or cancelled). Hosts decide which booking fields to request.

Calendar and availability data

If you connect a calendar, we access the permissions you grant so we can read busy times, respect availability rules, and write confirmed bookings back to the calendar. We do not use connected calendar content for advertising.

Team and routing information

For team workspaces we may store membership, roles, assignment or routing preferences, and which hosts are linked to which pages.

Usage, device, and log data

We collect technical information such as IP address, browser type, device type, pages or screens viewed, referring URLs, approximate location derived from IP, and timestamps. This helps us operate, secure, and improve the Service.

Communications

If you email us, call us, or submit a contact form, we keep the content of that conversation and related contact details so we can respond and track follow-up.

Payment-related information

Paid plans are processed through third-party payment providers. We receive billing metadata (for example plan, renewal status, and limited invoice details). Card numbers are handled by the payment provider, not stored on Freeslot servers.

4. How we use information

We use information to:

Provide, maintain, and improve booking pages, availability rules, embeds, notifications, and team features
Send booking confirmations, cancellations, and service-related messages to hosts and guests
Authenticate users and protect accounts and the Service
Process plan changes, invoices, and support requests
Analyze product usage in aggregate to fix issues and guide improvements
Comply with legal obligations and enforce our Terms of Service

We do not sell personal information. We do not use guest booking details to market unrelated products to those guests on behalf of Freeslot.

We share information only as needed to run the Service:

Service providers that help with hosting, email delivery, analytics, customer support tooling, and payment processing, under contractual limits on how they may use the data
Calendar and identity providers you choose to connect, according to the permissions you grant
Workspace teammates when a booking or page is shared within a team under the host’s configuration
Legal and safety disclosures when required by law, or to protect Freeslot, our users, or others from fraud, abuse, or imminent harm
Business transfers if we are involved in a merger, acquisition, or asset sale, subject to appropriate confidentiality safeguards

6. Calendar connections

Connecting Google, Microsoft, Zoho, or other supported calendars is optional but recommended so guests only see real free slots. You can disconnect a calendar from your Freeslot settings. After disconnect, new sync stops; previously created bookings may still remain on your calendar or in Freeslot history until deleted under retention rules.

7. Hosts and guests

If you are a host (account holder), you decide what booking fields to collect and how you use guest information outside Freeslot. You are responsible for providing any notices required for your own guests and for using their information lawfully.

If you are a guest booking someone else’s page, the host is typically the party determining why your booking details are collected. Freeslot processes that information to complete the booking, send related emails, and keep calendars in sync when configured.

8. Retention

We keep account, booking, and operational records for as long as needed to provide the Service, meet legal and accounting requirements, resolve disputes, and enforce agreements. When you delete an account or ask us to erase data, we remove or anonymize personal information within a reasonable period, except where we must retain limited records (for example billing history or security logs).

9. Security

We use administrative, technical, and organizational measures designed to protect information — including encrypted connections (HTTPS), access controls, and careful handling of calendar tokens. No online service can guarantee absolute security; please use a strong unique password and keep your login details private.

10. Your choices and rights

Depending on where you live, you may be able to:

Access or correct account profile details in settings
Disconnect calendars or update notification preferences
Request a copy of personal data we hold about you
Request deletion or restriction of certain processing
Object to processing based on legitimate interests
Withdraw consent where processing relies on consent

To make a request, email notifications@freeslot.me. We may need to verify your identity before responding. Guests who want changes to a specific booking should usually contact the host first; we can help when the host is unavailable or the request relates to Freeslot’s own systems.

11. Cookies and similar tech

We use cookies and similar technologies for sign-in sessions, security, preferences, and understanding how the marketing site and product are used. You can control cookies through your browser settings. Disabling some cookies may limit parts of the Service (for example staying signed in).

12. Children

Freeslot is intended for business and professional scheduling. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, contact us and we will take appropriate steps to remove it.

13. Updates

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last updated” date above and, where appropriate, provide additional notice in the product or by email. Continued use of the Service after an update means you acknowledge the revised policy.

14. Contact

Questions about privacy can be sent to:

Email: notifications@freeslot.me
Phone: +91 9746463537
Address:
Collective Coworks Phase 2
Room 6 and 7, Raniganga, Door No - 9/4602,
Near Kusumagiri Hospital, Kusumagiri P.O,
Infopark Road, Kakkanad,
Ernakulam - 682030, India.